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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Clydebank

Pharmacy Weight Loss Clydebank
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Clydebank is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultations and prescription services to patients in Clydebank and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to decline or withdraw services if we determine that treatment is not clinically appropriate for you. Providing false or misleading information during consultation may result in immediate termination of your account and could pose a serious risk to your health.

3. Prescriptions

All weight loss medications dispensed by us require a valid prescription issued by a qualified, registered prescriber. Our prescribers will review your consultation questionnaire before any prescription is approved. No medication will be dispensed without prescriber approval.

Prescriptions are issued at the sole clinical discretion of our prescribers. We do not guarantee that a prescription will be issued following consultation. Prescriptions issued through our service are intended solely for your personal use and must not be shared with others.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely through encrypted payment systems.

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time; however, orders already confirmed and paid will be honoured at the price agreed at the time of purchase.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is made via a tracked postal or courier service to your registered UK address.

Delivery timescales may be affected by factors outside our control, including Royal Mail delays, adverse weather, or public holidays. We are not liable for delays caused by third-party delivery providers once an order has been dispatched.

It is your responsibility to ensure that someone is available to receive temperature-sensitive medications. We cannot be held responsible for medications that are undeliverable due to an incorrect address provided at checkout.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval for a full refund. Once a prescription has been approved and medication has been dispensed or dispatched, we are unable to accept returns or issue refunds, in accordance with medicines legislation and for patient safety reasons.

If your medication arrives damaged or you believe you have received an incorrect item, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement at no additional cost.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Clydebank are intended to support, not replace, the care of your regular GP or healthcare provider. Our services do not constitute an ongoing clinical relationship and are not a substitute for face-to-face medical assessment where clinically indicated.

Weight loss medications may cause side effects. It is your responsibility to read all patient information leaflets supplied with your medication and to seek urgent medical advice if you experience adverse effects. In a medical emergency, always call 999 or attend your nearest A&E department.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data will only be used to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be published on our website with the effective date clearly stated. Continued use of our services following any update constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us via the details provided on our website.